Refund Policy


 
Last updated: May 2026
At Ghostmode, customer satisfaction matters. If you experience an issue with your order, please review our refund and return policy below.

RETURNS

Returns are accepted within 14 days after delivery.
To be eligible for a return, items must:

• be unused

• be in original condition

• include original packaging when possible
   

NON-RETURNABLE ITEMS

Certain items may not be eligible for return, including:

• used products

• opened detailing chemicals

• limited edition items

• custom or personalized products
   

REFUNDS

Once your return is received and inspected, you will be notified regarding the approval or rejection of your refund.
If approved, refunds will be processed through the original payment method within a few business days.

DAMAGED OR INCORRECT ITEMS

If you receive a damaged or incorrect item, please contact Ghostmode within 48 hours of delivery.
Include:

• your order number

• photos of the product

• photos of the packaging

📧 ghostmode.officiel@gmail.com

SHIPPING COSTS

Shipping fees are generally non-refundable unless the issue was caused by Ghostmode.
Customers are responsible for return shipping costs unless otherwise stated.

CANCELING AN ORDER

Orders may only be canceled before shipment.
Once an order has been shipped, the standard return process applies.

CONTACT

For any questions regarding returns or refunds:
📧 ghostmode.officiel@gmail.com
 
Ghostmode — Built for enthusiasts.